Is the audit really free?
Yes. The first 20-minute call is free, with no obligation or hard sell.
Your questions
A few things
you might be wondering.
Straight answers about the first call, your tools, costs, ownership and what happens after launch.
The first conversation
Do I need to be technical?
No. I set everything up, show your team how it works, and write down the basics so nothing depends on memory.
What if my business isn't a good fit?
I'll say so plainly. If a task isn't worth automating, I won't recommend a build for it.
Is my business too small for this?
Probably not. A few hours saved each week adds up quickly for a small team. We can start with one repetitive task and measure whether it pays off.
Your tools and data
Do I need to change my current tools?
No. I start with the tools you already use. If that includes Xero, HubSpot, ServiceM8, Cliniko or Gmail, I'll check what each one can connect to before recommending a build.
Is my customer data safe?
I only connect the systems a job needs, with the least access required, and everything is set up under your own accounts so you can remove access at any time. Where AI reads your documents or messages, I use business-grade AI services that don't train on your data. I handle personal information in line with the Australian Privacy Act, and I'll explain exactly where your data goes before anything is built.
Costs and ownership
How long does it take and what does it cost?
After the free call, I give you a fixed price in writing before any work starts. Most single automations take one to three weeks to build and test. Bigger jobs are split into stages so you see results early.
Are there any ongoing costs?
Sometimes. Some automations need a subscription to a tool, such as an automation platform, SMS sending or an AI service. These are usually small monthly fees that you pay directly, in your business's name. I list them in your proposal before you agree to anything.
Do I own what you build?
Yes. The workflows, reports and documentation are yours.
After launch
What happens after it goes live?
Every build includes 30 days of fixes after launch, and your team gets training and written instructions. After that, if you'd like ongoing monitoring and small improvements, I offer an optional monthly support plan with its scope agreed before you sign up.
Still have a question?
Tell me a little about your business and we'll take it from there.